"Authorization failed" or redirect error
- Make sure you're logged into the correct social account before connecting
- Check that you granted all requested permissions during the OAuth flow
- Try connecting in an incognito/private browser window
Channel shows "Reconnect"
The access token has expired. Click Reconnect on the channel card and re-authorise.
Instagram won't connect
Instagram requires a Business or Creator account linked to a Facebook Page. Personal accounts are not supported.
TikTok won't connect
- Ensure your TikTok account is set to Private (required for sandbox/testing)
- Try disconnecting and reconnecting — the old token will be revoked
Channel connected but posts are failing
Check the Content → Published tab for error messages. Common causes:
- Token expired (reconnect the channel)
- Media format not supported by the platform
- Caption too long for the platform